Job Description
TranSource Truck & Equipment is looking to hire a Service Advisor at our Rapid City branch.
Primary Responsibilities:
- Greet customers and answer phone calls throughout the workday.
- Report to the Service Manager and work closely with the Service Technicians, Parts and Sales Department.
- Schedule service appointments and advise customers about necessary services for routine maintenance.
- Communicate with customers about inspection results, recommend corrective procedures, and prepare work order for needed and approved repairs.
- Prepares a repair order showing time, cost and labor estimates for services needed.
- Check on progress of repair orders throughout the day, to ensure timely completion. Communicate with customer on progress of the job and any additional repairs that are required..
- Maintains high customer satisfaction standards.
- Responsible to keep skills up to date with industry trends, emerging technologies, & dealer standards per OEM.
- Must have experience with parts or equipment.
Benefits:
- Competitive Compensation Package, Including Salary and Monthly Commission
- Vacation, Sick & Holiday pay from start date
- Health, Dental, Vision & Life Insurance within 30 days of start date
- 401K with Generous Match
- $55,000 - $75,000 per year
- Hours 8:30 am - 5:30 pm
Background check and drug test required.
Apply online, stop by and fill out an application at 2233 N Elk Rd Rapid City, SD or forward resume and cover letter to: becky.bialas@transourceusa.com