Job Description
Company History:
To put it simply, we are a customer service company that happens to sell office solutions. In 1995, we started as a Xerox agency called Midwest Document Systems Inc. As we started to expand into other solutions beyond Xerox, we wanted to change our name to reflect all the technology solutions we offered. Just a few years later, Solutions Management Group was born.
Since our beginning, we have been delivering complete office solutions to our clients backed by the highest quality technology vendors in the industry. We partner with companies such as Ricoh, Xerox, Extron, HP, Dell, Lenovo, DocuWare, Print Audit, Papercut and Rouse Consulting.
While we are a locally owned company headquartered in Davenport, Iowa, we have been recognized as a leader by global organizations. Through organic growth, we now manage print devices in 35 states and offer life cycle management for technology and workflow automation. Our unparalleled office solutions and service is trusted by clients across various industries including healthcare, retail, insurance, financial services, hospitality, government, automotive, manufacturing, agriculture, and education. We help our clients discover the best practices to approach their problems.
We believe that each employee contributes to Solutions Management Group’s growth and success. We hope you will take pride in being a member of our team.
Job Purpose
The Network Cable Technician will participate in the infrastructure of all telecom networks, such as Local Area Networks (LAN), Wide Area Networks (WANs), and Cable TV (CATV).
The Network Cable Technician will install, troubleshoot, and maintain video and data cables and copper and fiber cabling infrastructure as per the standards of the client’s needs.
They will also assist in the designing, creating, and implementing standards and specifications of the cabling project.
Primary Job Responsibilities
- Provides excellent customer service to all clients
- Assembles and arranges material and equipment
- Explains and verifies service orders, drawings and specifications
- Installs various low voltage cables and fiber (no electrical required)
- Mounts telecom equipment while adhering to best industry practices and manufacturer requirements
- Aids in arranging routers, hubs
- Installs support structures, including racks, ladders and j-hooks
- Switches using data provided by all teams within organizations
- Installs access control systems and surveillance cameras
- Selects and verifies cable pathways
- Conducts site surveys for clients
- Manages and maintains exact inventory of parts, tools, and supplies
- Installs closet hardware, including connecting blocks, fiber enclosures, racks, backboards, and patch panels
- Establishes and maintains strong working relationships with clients
Qualifications
- Employee must be able to execute strong customer service skills
- Experience in designing and installing networks to meet clients’ requirements and comply with industry standards
- Possess solid analytical and problem-solving skills
- One to three years of recognized success in Cable system and installation of copper and fiber optic cables
- Valid Driver's License
Benefits
* Health, Dental, and Vision insurance
*Paid STD/LTD Insurance for employee
*Life Insurance $10,000.00 policy paid for employee
*Section 125 Flex Spending Account
* 401(K) Retirement Plan
* Vacation Pay
* Paid Time Off
*Holiday Pay
*Employee Assistance Program
Solutions Management Group is an Equal Opportunity Employer