Job Description
Summary: Manages, supervises and coordinates activities of workers engaged in cleaning and maintaining premises of commercial, retail, airports, hospitality, healthcare, convention centers/arenas or other establishments such as schools, stores, or auditorium sby performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. •Manages relationship with customer – responding to requests, anticipating needs, and recommending additional services when appropriate. •Assigns tasks to workers, and inspects completed work for conformance to standards. •Issues supplies and equipment. •Resolves workers' problems or refers matters to corporate Human Resources Department. •Records employees' hours worked on time cards or through e-Time. •Submits requests for repair of cleaning equipment to Divisional Vice President/Manager. •Requisitions cleaning supplies and equipment through on-line purchasing system. •Performs duties of workers supervised, including but not limited to operating basic cleaning machine, propane buffers, low speed buffers, auto scrubbers, various lifts, pressure washer, and business machines. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience. Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Intermediate computer skills required. Knowledge of Microsoft Office software; Excel, Word, Outlook. Supervisory Responsibilities: Manages subordinate managers or supervisors who supervise employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Work Environment: The work environment characteristics described here are representative of those